Global Citizenship
QGlide Safety Lab
A closer look at the standards, checks and technology behind every QGlide trip, and where we are still investing.
What the Safety Lab covers
Driver screening
Identity verification, licence checks and a background review before any driver accepts their first trip.
Ongoing monitoring
Driver accounts are reviewed on a recurring basis, not just once at sign-up, and any report can trigger an additional review.
In-trip technology
Live GPS tracking, trip sharing and a direct line to support are active on every trip, not an optional add-on.
Rapid response
Safety reports go straight to a dedicated team who can suspend an account while a review is underway.
Where our safety investment is going
100%
Of drivers complete identity and licence verification before their first trip
Every trip
Runs with live GPS tracking from pickup to drop-off
24/7
In-app access to QGlide support during any trip
From the newsroom
Safety updates and research
As QGlide's safety programs mature, updates and findings will be shared through our newsroom alongside our other product and driver news.
Have a concern about a specific trip?
Use our Report Abuse form to flag a driver or trip directly to QGlide's safety team.